SHIPPING POLICY

Peckd utilizes the services of reputed courier service providers for offering shipping in India. Peckd offers free shipping within India on all products offered. We pay for shipping, octroi and other taxes. You only pay the value of the ordered product. We strive to ensure timely delivery of orders within India to most of the cities. International Shipping is also available on Peckd.co

Processing Your Order

We try our best to ship goods to you as soon as possible. On an average, it takes us about 3-4days to finish the Peckd garment and process it through our mandatory quality checks. It is then ready to ship goods out of our warehouses across India. However if the quantities ordered are more than 5 pieces per product per style, it may take longer to process your order. Should this happen, we will keep you informed by email.

Items are only delivered on business days. Apart from Sundays, there are certain holidays throughout the year that are not considered as business days. Deliveries will not happen on these days.

 

RETURN AND EXCHANGE POLICY

Order Shipped To India Address:

It is difficult to not love your PECKD order. But if for some reason you need to return on exchange from us OR what you have ordered from peckd.co did not reach you in good condition – you may exchange or return the product to us.

Just keep in mind:

  1. In the event that you receive a damaged product, notify us with appropriate images of the damage within 48 hours of receipt and we will ship a brand new, undamaged product to you at no extra costs
  2. The product should be unused and all original tags should be intact
  3. You can return or exchange any product within 30 days of receipt of product

Next steps (Domestic Exchange/Return):

  1. Circle the items you want to return on the invoice you received
  2. Pack the invoice along with the unused product in the original PECKD box you received
  3. Drop in an email at info@peckd.co with your desired date of pickup and we will have the product collected from you
  4. Once we receive the product, we will process your exchange or refund within 48 hours and update you via email regarding the same

Orders Shipped to International Address:

  1. Circle the items you want to return on the invoice you received
  2. Pack the invoice along with the unused product in the original PECKD box you received
  3. Ship the box and the product to : 309 Good Earth Business Bay, Sector 58, Gurgaon 122101, Haryana, India
  4. Drop in a mail with the courier details to info@peckd.co. Mention your invoice no. in the subject of your email
  5. You will receive a mail from us once we receive the shipment saying ‘Return Received’
  6. Your return/exchange will be processed within 48 hours of receipt of shipment

For any further queries please write in to us at: info@peckd.co